Upgrading or Downgrading Your Plan

Upgrades apply immediately and are prorated for the rest of your billing cycle. Downgrades take effect at the start of your next billing cycle.

Upgrading

• •Upgrade at any time.
• •The new plan's capacity is available immediately.
• •You're charged the prorated difference for the rest of the current billing cycle. Billing runs on Stripe, which calculates the proration automatically when you confirm.

Downgrading

• •A downgrade takes effect at the start of your next billing cycle, not during the current one.
• •If your current usage is over the new plan's limits, SeqOps shows exactly what to remove before the downgrade can go ahead — for example, "You need to remove 3 agents" or "You need to remove 2 cloud accounts."
• •Removing agents or cloud accounts may permanently delete their historical data, such as findings, vulnerabilities, configuration information, detections, and reports. Export anything you need to keep first. See Exporting Audit-Ready Compliance Reports.

Before You Change Plans

Compare what each plan includes in Choosing Your Plan.

Need Help?

For help with a plan change, contact support@seqops.io or use the Contact Us page.