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    Alerts & Notifications

    Connecting Slack, Jira, ServiceNow & Teams

    Send SeqOps alerts to Slack, Jira, ServiceNow, Microsoft Teams, or a custom webhook.

    You connect outbound alert channels under Team & Collaboration → Connected Channels. The supported channel types are Slack, Jira, ServiceNow, Teams, and custom webhook.

    Connecting a Channel

    1. Go to Team & Collaboration → Connected Channels.
    2. Click Add Channel.
    3. Enter a Display Name.
    4. Choose the Channel Type: Slack, Jira, ServiceNow, Teams, or custom webhook.
    5. Click Connect Channel.

    You can remove a connected channel at any time.

    Supported Channel Types

    • •Slack
    • •Jira
    • •ServiceNow
    • •Teams
    • •Custom webhook — For any other system. See Webhook Setup.

    PagerDuty is not a supported channel type. To reach an on-call tool, use a custom webhook if the tool accepts incoming webhooks.

    One List for the Whole Organisation

    Connected channels are a shared, organisation-wide list of destinations for outbound alerts. For email and in-app notification settings, see SeqOps Notification Configuration.

    integrationsslackjiraservicenowteamswebhookchannelsalerts

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