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    SeqOps Partner Program

    Customer packages: one for each customer you manage

    Your partner package is a pool of capacity you buy from SeqOps. From it, you give each customer one of four customer packages: Core, Edge, Max or Max+.

    No prices here: you pay SeqOps under your partner agreement, and you bill your customers yourself.

    Partner package or customer package?

    Your partner package

    What you buy from SeqOps: one pool of server agents and cloud connectors for all your customers. It comes in four sizes; the price is in your partner offer.

    Customer packages

    What you give each customer: Core, Edge, Max or Max+. Each customer package takes its capacity out of your partner package. These are the packages further down this page.

    Four partner package sizes

    Bars drawn to scale by server agents. Prices are part of your partner offer.

    • Starter

      Small MSPs entering the security market

      50 server agents
      10 cloud connectors

    • Boost

      Growing MSPs expanding customer needs

      200 server agents
      40 cloud connectors

    • Advanced

      Regional MSPs and MSSPs managing large estates

      400 server agents
      80 cloud connectors

    • Premier

      Enterprise MSPs and MSSPs

      800 server agents
      160 cloud connectors

    Example: a Boost partner package, shared by four customers200 server agents in the pool
    • Customer A · Edge · 20 agents
    • Customer B · Core · 10 agents
    • Customer C · Max+ · 50 agents
    • Customer D · Max · 30 agents
    • Free for new customers · 90 agents

    How it works

    From invitation to first results

    1. Step 1: Invite your customer

      In SeqOps, open Invitations and click Invite Customer. You can invite a customer when your partner package has enough free capacity for their customer package.

    2. Step 2: Assign a customer package

      Choose Core, Edge, Max or Max+. Its full server agent and cloud connector allocation comes out of your partner package straight away.

    3. Step 3: Connect and monitor

      Your customer connects cloud accounts and installs server agents. First results appear within 6–24 hours.

    Customer packages

    Four customer packages to assign

    Core

    For customers with small environments who are starting security monitoring.

    10

    servers monitored

    1

    cloud environment

    Includes

    • 1 Cloud Environment
    • 10 Servers Monitored
    • Continuous Vulnerability Monitoring
    • Compliance Analysis
    • Scheduled Security Reports: Bi-weekly

    From your partner package

    Uses 10 agents · 1 connector

    Recommended

    Edge

    For growing customers running workloads across several cloud environments.

    20

    servers monitored

    3

    cloud environments

    Includes

    • 3 Cloud Environments
    • 20 Servers Monitored
    • Multi-Cloud Support
    • Team Collaboration
    • Scheduled Security Reports: Weekly

    From your partner package

    Uses 20 agents · 3 connectors

    Max

    For customers who need full coverage and daily security reports.

    30

    servers monitored

    5

    cloud environments

    Includes

    • 5 Cloud Environments
    • 30 Servers Monitored
    • Scheduled Security Reports: Daily
    • Advanced Compliance
    • 5 Compliance Frameworks

    From your partner package

    Uses 30 agents · 5 connectors

    Max+

    For customers who need more capacity than Max, with everything Max includes.

    50

    servers monitored

    10

    cloud environments

    Includes

    • 10 Cloud Environments
    • 50 Servers Monitored
    • Scheduled Security Reports: Daily
    • Advanced Compliance
    • 5 Compliance Frameworks

    From your partner package

    Uses 50 agents · 10 connectors

    A customer needs more than Max+? Enterprise packages are available for selected customers.Contact SeqOps

    Capacity planner

    Size your partner package

    Add the customer packages you expect to assign. The total is the capacity your partner package needs.

    6

    customers

    100

    server agents

    14

    cloud connectors

    Server agents

    100

    Cloud connectors

    14

    • Core
    • Edge
    • Max
    • Max+

    Partner package that fits

    Boost

    200 server agents · 40 cloud connectors. Your plan uses 50% of it.

    Totals assume every customer uses their full customer package. Assigning a customer package takes its full allocation from your partner package straight away, even before anything is connected.

    • Secure Read-Only Infrastructure Access
    • Security Metadata Collection Only
    • Encrypted Data Transmission
    • Secure Platform Architecture

    Full comparison

    Compare customer packages

    Included Not included
    Feature

    Core

    10 servers · 1 cloud

    Edge

    20 servers · 3 clouds

    Max

    30 servers · 5 clouds

    Max+

    50 servers · 10 clouds

    Cloud Environments Connected
    1
    3
    5
    10
    Servers Monitored (Agents)
    10
    20
    30
    50
    Team Members
    3
    5
    Unlimited
    Unlimited
    Scheduled Security Reports
    Bi-weekly
    Weekly
    Daily
    Daily
    Download PDF Reports
    Included
    Included
    Included
    Included
    Export Results (CSV/PDF/Excel)
    Included
    Included
    Included
    Included
    Coverage Reports
    Included
    Included
    Included
    Included
    Data Retention
    14 days
    30 days
    45 days
    45 days
    Log Storage Capacity
    3 GB
    5 GB
    7 GB
    15 GB

    Roles

    Who does what

    Partner

    You
    • Invites customers to SeqOps
    • Assigns and changes each customer’s package
    • Keeps enough free capacity in the partner package
    • Bills the customer

    SeqOps

    • Runs continuous vulnerability scanning and compliance analysis
    • Delivers scheduled security reports for each package
    • Warns the partner as the partner package fills up
    • Bills the partner for the partner package

    Customer

    • Accepts the invitation and registers
    • Connects cloud accounts and installs server agents
    • Invites team members within the package limit
    • Acts on findings and remediation recommendations

    FAQ

    Questions from partners

    Core, Edge and Max include the same capacity and features as on the SeqOps pricing page. Max+ is for partner customers only: everything in Max, with more capacity. The full comparison is on this page.

    As soon as you assign it. The customer package’s full server agent and cloud connector allocation is reserved for that customer straight away, whether or not anything is connected yet. Connecting servers or cloud accounts inside the customer package takes nothing more from your partner package.

    You’re warned as your partner package fills up. When there isn’t enough capacity left for a customer package, upgrade your partner package before you invite more customers. SeqOps never upgrades you automatically.

    Yes. You can move a customer to a larger or smaller package.

    Your dashboard shows two numbers separately: capacity allocated from your partner package, and how much of its own customer package each customer is using.

    No. Your partner package needs enough free capacity for the whole customer package. Upgrade your partner package to invite more customers.

    Contact SeqOps. Enterprise packages are available for selected customers.

    Offer these packages to your customers

    Apply to the SeqOps Partner Program to start offering Core, Edge, Max and Max+ to your customers.

    Request Partner Offer

    Get set up with your package

    Step-by-step guides for connecting cloud accounts and installing server agents.

    Open the Support Centre

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