Can a single, proven service truly cut time-to-contain while giving leaders clearer business insight?
We believe yes. Our MDR offering blends expert human analysis with automation to reduce mean-time-to-detect and mean-time-to-respond. This approach gives organizations better visibility, faster investigations, and measurable security outcomes.
We align protections to business priorities and integrate with your existing environment to cover relevant threat vectors. Our team treats alerts as signals, not noise, so operations can focus on what matters: containment, remediation, and resilience.
Our aim is simple: secure uptime, clear reporting, and continuous improvement driven by research and benchmarked metrics. We act as an extension of your staff, tailoring runbooks and communications for executives, IT, and security teams.
Key Takeaways
- We deliver a fully managed service that improves detection response and lowers exposure windows.
- Expert analysts plus automation reduce MTTD and MTTR for stronger outcomes.
- Integration with existing tools preserves workflow while boosting coverage.
- We benchmark progress with measurable metrics and concise reporting.
- Our team augments internal capacity, supporting compliance and audit readiness.
Outcome‑Driven MDR That Reduces Risk and Accelerates Response
Our outcome-focused MDR shrinks exposure windows while making investigations faster and clearer. We align priorities to business impact so every alert is judged by value, not volume.
Detect more threats while lowering MTTD and MTTR
We tune detections for fidelity and speed to cut mean time to detect and mean time to resolve. That reduces noise and preserves analyst focus on high‑risk incidents.
Human-led investigation, automated containment, 24/7 coverage
Our analysts lead investigations while automation handles enrichment, correlation, and routine steps.
This mix accelerates triage and enables continuous containment across time zones and holidays.
Co‑managed model that augments your security operations team
We offer a co‑managed operating model that scales with your needs. You keep control where desired while we provide surge capacity, playbooks, and specialist skills.
- Measurable gains: before/after baselines for detection response metrics and containment speed.
- Integrated workflow: ticketing and communications tie-ins to reduce handoff friction.
- Continuous improvement: research and technology updates refine detections as adversaries evolve.
How Our Managed Detection and Response Service Delivers Value
Comprehensive coverage and flexible tiers let us match service scope to your risk profile and resources.
We deliver broad coverage across endpoints, network, email, identities, and cloud workloads with turnkey integrations that leverage your existing technology stack. This reduces alert noise and helps users focus on real risk.
Our flexible service tiers let you choose full containment and remediation or a co‑managed model that augments internal teams. Higher tiers include unlimited incident support and additional breach protections for qualifying customers.
Incident readiness and breach support
Runbooks, role-based workflows, and tabletop exercises ensure faster decisions during incidents. We pair automation for enrichment and triage with expert analysts for complex hunts and final actions.
- Turnkey integrations: endpoint, network, email, cloud, SIEM/XDR and ticketing.
- Clear outcomes: regular reviews show improved detection response metrics and risk reduction.
- Data protection: auditable collection, least privilege, and secure evidence handling.
| Capability | Typical Tier | Key Benefit |
|---|---|---|
| Turnkey Integrations | Standard | Faster correlation across technology and tools |
| Full Incident Response | Premium | Rapid containment, eradication, and recovery |
| Co‑Managed Operations | Flexible | Augments staff while preserving control |
For an overview of market guidance and provider capabilities, see our market guide summary. Regular research drives continuous improvement and better outcomes for organizations of all sizes.
gartner managed detection and response: Market Insights, Trends, and Disclaimers
Recent market guidance clarifies definitions, service categories, and the practical capabilities buyers should evaluate. We present concise insights so leaders can prioritize outcomes over labels.
What the Market Guide highlights
The 2024 market guide outlines core MDR definitions and maps the provider landscape. It shows how offerings now include prevention, exposure management, and broader security operations.
Evaluate by outcomes: prioritize visibility scope, response depth, and co‑management flexibility instead of vendor lists or product names.
- Market breadth means service quality varies; prioritize measurable operational improvements.
- Assess integration, playbooks, and proof points that match your use cases and risk profile.
- Look for documented baselines that show reduced time-to-contain and clearer executive reporting.
Important notice
Research publications reflect the opinions of the research organization and should not be construed as statements of fact. These publications do not endorse any vendor, product, or service depicted.
Such publications disclaim all warranties, expressed or implied, including warranties of merchantability or fitness for a particular purpose. Technology users remain responsible for vendor selection and implementation decisions.
We recommend reading the full report, verifying references to any product service depicted, and aligning findings to your operational needs before making procurement decisions.
Conclusion
Strong MDR programs turn alerts into clear action and measurable gains for business leaders.
We help organizations detect more threats while lowering mean time to detect and mean time to respond. Our mdr blends human expertise with automation to keep operations efficient and resilient.
We integrate rapidly with your environment, tailor runbooks for users, and provide flexible tiers so you adopt the right service at the right pace.
Choose an outcomes‑driven partner that proves faster containment, auditable workflows, and continuous improvement. Review the report with our team and start operationalizing managed detection response today to protect business continuity.
FAQ
What does your managed detection and response service protect?
We protect endpoints, network traffic, email systems, and cloud workloads through integrated sensors, threat intelligence, and continuous monitoring. Our approach combines automated containment with human-led investigation to reduce time to detect (MTTD) and time to respond (MTTR).
How do you measure the outcomes of the service?
We report on key metrics such as MTTD, MTTR, number of incidents prevented, and mean time to remediation. These metrics are aligned with your risk reduction goals and are reviewed in regular operational reviews to show measurable improvements.
Can your team work alongside our security operations center?
Yes. We offer a co-managed model that augments in-house teams with 24/7 coverage, playbooks, and integrated workflows. This model preserves your control while providing additional analyst capacity and escalation support.
What levels of service and response modes do you offer?
We provide flexible tiers ranging from monitoring and alerting to full incident containment and remediation. Response modes include advisory guidance, remote containment actions, and hands-on incident response based on the agreed service level.
How do you ensure readiness for a major incident or breach?
We maintain runbooks, conduct tabletop exercises, and provide incident response readiness assessments. If a breach occurs, our team offers coordinated breach support, forensic analysis, and recovery guidance to restore operations.
Do you integrate with existing security tools and platforms?
Yes. We support turnkey integrations with common EDR, SIEM, cloud providers, and email gateways. Integrations enable faster triage, enriched context, and automated containment actions where appropriate.
What kind of reporting and transparency do you provide?
Clients receive actionable incident reports, weekly summaries, and quarterly executive summaries. Reports include root-cause analysis, remediation advice, and trends to inform strategic security investments.
How do you handle threat intelligence and detection tuning?
We curate threat intelligence from multiple sources, tune detections to reduce false positives, and apply analytics to prioritize alerts. Ongoing tuning is part of our service to align detections with your environment and risk profile.
Are there any legal or research disclaimers we should know about?
Industry research publications reflect the authors’ opinions and do not constitute an endorsement of any vendor or product. Such materials typically include standard disclaimers that they bear no warranties, including warranties of merchantability or fitness for a particular purpose.
How quickly can you start protecting our environment?
Deployment timelines depend on scope and integrations but can range from days for monitoring-only setups to a few weeks for full containment capabilities. We provide a project plan with milestones to accelerate onboarding and deliver early protection.